Privacy Policy

Last Updated: [21/10/2025]

This Privacy Policy explains how Limitless (“we”, “us”, “our” or “Limitless-co.com.au”) collects, uses, discloses, and protects the personal information you provide when you use our website limitless-co.com.au (“Site”), make a purchase, or otherwise interact with us (“Services”). By accessing or using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use this Site or our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. If we make material changes, we will revise the “Last Updated” date and post the updated policy on our Site. Continued use of our Services after changes are made means you agree to those changes.

How We Collect and Use Your Personal Information

To provide our Services, we collect information about you from various sources as described below. The exact information we collect depends on how you interact with our Site and Services. We may use the information we collect to communicate with you, provide services, process orders, comply with legal obligations, enforce our policies, and protect the rights of users and the business.

What Personal Information We Collect

Information You Provide Directly:
We may collect the following personal data when you voluntarily provide it:

  • Your name, address, email address, phone number

  • Billing and shipping details

  • Order and purchase information

  • Account login and security information

  • Customer support messages and queries

Information Collected Automatically:
We automatically gather certain usage information when you interact with the Site, including:

  • Device and browser details

  • IP address

  • Network information

  • Pages visited and interactions on the Site
    This may be collected through cookies, pixels, and similar tracking technologies.

Information From Third Parties:
We may receive information about you from third-party service providers such as:

  • Vendors and platform partners

  • Payment processors
    These parties collect and provide data as part of enabling services, processing payments, or processing transactions on your behalf.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide and fulfil your orders and manage your account

  • To communicate with you about your order, account, customer support, and Site updates

  • To send marketing, advertising, and promotional communications with your consent

  • To protect our business and detect fraud or violations of Site policies

  • To personalize and improve the Site and Services

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to improve Site functionality, remember preferences, and run analytics. Cookies help make your Site experience better. You can control cookie settings through your browser, but disabling cookies may affect some features or Site performance.

How We Share Your Personal Information

We may share your personal information with:

  • Vendors and third parties providing services on our behalf

  • Business and marketing partners

  • Affiliates within the company

  • Legal authorities when required by law
    We will only share necessary information to complete these functions or as required by law.

User-Generated Content

If you post reviews or other content publicly on the Site, such information may be accessible by others. We are not responsible for how others may use that information.

Third-Party Websites and Links

Our Site may contain links to external websites or services not controlled by us. We are not responsible for the privacy practices, content, or security of those external sites. You should review their policies directly.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected such information, please contact us so we can remove it.

Security and Retention of Your Information

We strive to protect your personal information with reasonable security measures. However, no method of transmission over the internet is completely secure. We retain your personal information as long as necessary to provide services, comply with legal requirements, and enforce agreements.

Your Rights and Choices

Depending on your region and applicable laws, you may have rights regarding your personal information, such as:

  • Requesting access to information we hold about you

  • Requesting correction or deletion

  • Opting out of marketing communications
    You may also have rights under certain data protection laws to restrict or object to processing.

Complaints

If you have concerns about how we handle your personal information, you may contact us to lodge a complaint. Applicable local data protection authorities may also offer additional avenues for complaints and dispute resolution.

International Users

If you are located outside Australia, please note your personal information may be transferred, stored, or processed in other countries. We will take appropriate measures to protect your information as required by law.

Contact Information

If you have any questions or wish to exercise your rights under this Privacy Policy, you can contact us at:

Email: support@limitless-co.com.au
Address: [Insert Your Business Address]